About

Collectique takes your click & collect strategy to the next level,

creating a shopping experience that makes the difference between 📦🙂✔️ and 🎁😊🖤

At Collectique, we strongly believe in the complementarity of the physical & digital world: shopping online, complemented by a unique, personal in-store shopping experience.

Are you thinking about new ways to integrate online and offline? Are you considering installing or upgrading your click & collect strategy to boost customer satisfaction and become more sustainable? Let’s talk!

Collectique helps you reach your click & collect goals.

Today more than ever, online shoppers should be able to find a click & collect delivery option in checkout, so they can immediately try things on, pick up and easily return orders in a store nearby. Click & collect is not only an opportunity for online retailers to ship cost-efficiently and eco-friendly, it also allows physical retailers to welcome new customers in their door.

Collectique offers specialized advice in rolling out a click & collect strategy and implementing it tailored to your needs. We cover all aspects related to a seamless click & collect experience:

  • A ready-to-use shipping option you can easily integrate in checkout.
  • A user-friendly online platform for webshops and physical stores to follow up on click & collect orders, with fitting and return options in-store. We offer our Collectique platform as a ready-to-use click & collect management system, which gives you an overview of all orders, status updates, stores, brands, and partnerships. We offer white-label, plug & play, and custom solutions for the platform.
  • We update your shipping and return policy for click & collect purposes, so you can create a top-notch customer journey, online and offline.
  • We send targeted notifications to customers, stores, and webshops. Stores need to know when a click & collect order is on its way, and customers need to know when their parcel has arrived at the store. That’s why we provide a seamless communication flow between all parties involved. Good to know: you can add e-vouchers to our notifications for extra up-selling opportunities.
  • We offer you manuals and support, both on a strategic and technical level.

 

Collectique helps you close the right partnerships.

In any given situation, Collectique assists retailers in closing the right partnerships with complementary brands and stores to optimize their click & collect strategy.

If you are a physical retailer, we assist you in finding the right online brands that will drive qualified traffic in your store. If you are an online retailer or brand, you can decide to add your own stores and/or wholesale partners as click & collect points, or you can choose to add new, independent retailers.

We can offer you a portfolio of selected physical stores that are available as click & collect points – our Collectique points. These stores will provide your customers with an excellent click & collect service, and on top, they will get to know your brand and may even become your future wholesale partners. It’s a classic win-win for all parties involved.

When closing new click & collect partnerships between online and offline retailers, Collectique offers support with:

  • Matchmaking: Selecting complementary click & collect partners that are right for your business.
  • Providing a portfolio with online and offline retailers that are available for click & collect partnerships.
  • Negotiating and drafting contracts for new click & collect partnerships between independent retailers, including commissions.

 

Collectique always offers a unique selection of partners, tailored to your needs. An approach that is everything but a one-size-fits-all. Do you want to know more about our services?  Let’s get in touch!

About Fit & Collect by Collectique - our mission and vision

Mission and vision

Your customers have changed. Have you?

If you want to boost your conversion rate, your delivery and return service needs to be flawless. Missed deliveries, complex or time consuming return procedures, unpleasant pickup points,… they all have a negative influence on your customer experience and brand image.

E-commerce has a devastating impact on mobility and the environment. The most important factor? The last mile delivery. That’s why working with centralised pickup and fitting locations not only lowers your transportation costs, it also significantly lowers your ecological footprint. How big is yours?

Wit Collectique you can easily work with reusable packaging, which can be returned in bulk by click & collect locations.