It should be a joyful experience to buy your brand (online)

These days, a top-notch shipping & return service is not a luxury service anymore, it’s essential for your brand experience. That includes shipping, fitting, collecting & return options.

With Collectique, you can now ship orders to a Collectique point just around your customer’s corner. Not just for pickup, but to enjoy a personal in-store experience with an immediate fitting service and a worry-free return process.

Collectique for brands - in store brand experience

How many reasons do you need?

If you want your brand to be visible, you need to be present across different channels. Phygital retail is the future, which means that your customers will constantly switch from digital to physical. The easier it is, the easier they’ll buy from you.

If you want your brand to stand out, you need to bring a seamless shopping experience to the table. No frictions allowed. You want to create a flow that’s convenient, personal and one that matches your brand’s values and high standards. One that makes your customers want to come back for more.

With Collectique, you can achieve both. Discover how

As a starting brand, building a retail network can be quite a challenge. You only have two hands and it’s hard to choose where to focus first. Truth is that both digital and physical presence are equally important today. Collectique helps you to combine the best of both worlds in order to create a seamless shopping experience for your brand.

  • We quickly introduce you to a large number of retailers. You pick & choose your partners, according to your preferences and needs.
  • Your online customers who first want to try things on, can immediately do so in a store nearby. They’ll have no more reason to postpone their online purchase.

Get in touch

More than 50% of online customers finds the delivery and return process inconvenient and too time consuming. As a consequence, customers postpone their purchase or worse, go to a competitor. On top of that, the biggest reason for not ordering online is that customers first want to fit and try items on, before taking things home. And 1 out of 5 customers likes to receive personal advice from a shop assistant.

Collectique offers your customers the solution they are looking for: a local fitting point where they can immediately fit, pick up and return their items and enjoy a real in-store experience.

Get in touch

Customers are becoming more and more conscious about the environmental impact of their shopping behaviour. They expect your brand to evolve with them.

With Collectique, you can offer an eco-friendly alternative to home delivery.
By grouping your orders to central locations near your customers, you not only lower your transportation costs, you also significantly reduce the CO2 emissions of the last mile. It’s a great way to make your e-commerce activities more eco- & mobility-friendly while giving your clients the shopping experience they deserve.

There is always someone present at the Collectique point, which means that your parcel will usually already arrive at the first delivery moment. This means that you can lower your shipping costs and that you will get less questions from customers about their deliveries and returns. Collectique points offer your customers peace of mind, which saves you a lot of time and energy on customer service. They also keep an eye on your products to make sure your customers won’t send you any damaged returns. Nice bonus: Collectique will lower your out-of-stock time and boost customer satisfaction.

You can make an individual selection of our Collectique points based on your own requirements. Do you want to make a selection based on brand image, product category, style or region?

  • Do you only want to work with high-end stores, specific concept stores or local stores?
  • Do you want to add your own retail stores?

That’s all possible. Collectique is a 1-on-1 matching tool and takes all your preferences into account.

Thanks to our individual commission-based reward system, you can build new sustainable partnerships with stores and boutiques for your online sales channels.

How it works?

CLICK

Your customer opts for the Fit & Collect option in checkout and selects a Collectique point for pickup. This can be your own store, or one of your selected partner stores.


SHIP

You ship the order to the selected Collectique point and add a ready to use return label. No need to change your courier, warehousing or fulfilment process.


FIT

Your customer receives a notification when the order arrives at the Collectique point. There, he/she can immediately try on the items in a fitting room and receive personal advice & assistance in-store.


COLLECT

Customers only take home what they want and leave what they don’t. Immediate pickup without fitting is an option too. You can check the status updates of your orders on our Collectique platform.


(RETURN)

All returns are handled by the staff at the Collectique point, to guarantee the best possible shopping experience. Returns will be grouped and shipped back to you as soon as possible.

Follow the status of each order on our Collectique platform.

How to collaborate?

1. Sign up & install the plugin

Sign up here if you like to receive more information. If you decide to offer our Collectique service, we will send you the details for a smooth integration in your webshop’s checkout.

Read more about our plugin


2. Choose your partners & promote Collectique

Collectique will offer you a list with all available Collectique points. You then pick and choose the ones that match your shopping experience needs. Only these points will be added to your store locator in checkout. You can easily add your own retail stores too! Next, you can start promoting Collectique as a new convenient delivery service for your customers.


3. Receive updates about your orders

Follow the status of your orders by following the updates on our platform. This way, you can easily check whether a customer has come in to pick up, fit, return or exchange an order.


4. Only pay out Collectique points for the orders you actually sell

You only owe a commission to the Collectique point when an item has actually been sold. In case of return, you do not have to pay any commission.

Fill in your contact details

We will contact you as soon as possible for more information, a demo or the integration of Collectique in your webshop!