We make it easy for you to create the right shopping journey for your customers

Today, click & collect solutions are vital for every retail business. You can choose to offer a standard click & collect option, or include a fitting and easy return service, and open up to a whole network of existing and potential retail partners who can help you extend your reach. This way, Collectique helps you deliver a lot more service compared to a postal office.

Create the right shopping experience as webshop with Collectique

How many reasons do you need?

Connect to a broad physical retail network via Collectique

If you want your webshop to be visible, you need to be present across different channels. Phygital retail is the future, which means that your customers will constantly switch from digital to physical. The easier it is, the easier they’ll buy from you.

If you want your webshop to stand out, you need to bring a seamless shopping experience to the table. No frictions allowed. You want to create a flow that’s convenient, personal and one that matches your webshop’s values and high standards. One that makes your customers want to come back for more.

With the Collectique delivery option, you can achieve both. Discover how.

More than 50% of online customers finds the delivery and return process inconvenient and too time consuming. As a consequence, customers postpone their purchase or worse, go to a competitor. On top of that, the biggest reason for not ordering online is that customers first want to fit and try items on, before taking things home. And 1 out of 5 customers likes to receive personal advice from a shop assistant.

Collectique offers your customers the solution they are looking for: a local fitting point where they can immediately fit, pick up and return their items and enjoy a real in-store experience.

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Customers are becoming more and more conscious about the environmental impact of their shopping behaviour. They expect your brand to evolve with them.

With Collectique, you can offer an eco-friendly alternative to home delivery.
By grouping your orders to central locations near your customers, you not only lower your transportation costs, you also significantly reduce the CO2 emissions of the last mile. It’s a great way to make your e-commerce activities more eco- & mobility-friendly while giving your clients the shopping experience they deserve.

There is always someone present at the Collectique point, which means that your parcel will usually already arrive at the first delivery moment. This means that you can lower your shipping costs and that you will get less questions from customers about their deliveries and returns. Collectique points offer your customers peace of mind, which saves you a lot of time and energy on customer service. They also keep an eye on your products to make sure your customers won’t send you any damaged returns. Nice bonus: Collectique will lower your out-of-stock time and boost customer satisfaction.

You can make an individual selection of our Collectique points based on your own requirements. Do you want to make a selection based on brand image, product category, style or region?

  • Do you only want to work with high-end stores, specific concept stores or local stores?
  • Do you want to add your own retail stores?

That’s all possible. Collectique is a 1-on-1 matching tool and takes all your preferences into account.

Thanks to our individual commission-based reward system, you can build new sustainable partnerships with stores and boutiques for your online sales channels.

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We will contact you as soon as possible for more information, a demo or the integration of Collectique in your webshop!