We make it easy for you to create the right shopping journey for your customers

Today, Click & Collect solutions are vital for every multichannel business. You can choose to develop omnichannel applications within your own closed ecosystem. But you might just as well open up to a whole network of potential retail partners who can help you extend your reach.

Create the right shopping experience as webshop with Collectique

How many reasons do you need?

Connect to a broad physical retail network via Collectique

If you want your webshop to be visible, you need to be present across different channels. Phygital retail is the future, which means that your customers will constantly switch from digital to physical. The easier it is, the easier they’ll buy from you.

If you want your webshop to stand out, you need to bring a seamless shopping experience to the table. No frictions allowed. You want to create a flow that’s convenient, personal and one that matches your webshop’s values and high standards. One that makes your customers want to come back for more.

With Collectique, you can achieve both. Discover how

More than 50% of online customers finds the delivery and return process inconvenient and too time consuming. As a consequence, customers postpone their purchase or worse, go to a competitor. On top of that, the biggest reason for not ordering online is that customers first want to fit and try items on, before taking things home. And 1 out of 5 customers likes to receive personal advice from a shop assistant.

Collectique offers your customers the solution they are looking for: a local fitting point where they can immediately fit, pick up and return their items and enjoy a real in-store experience.

Get in touch

Customers are becoming more and more conscious about the environmental impact of their shopping behaviour. They expect your brand to evolve with them.

With Collectique, you can offer an eco-friendly alternative to home delivery.
By grouping your orders to central locations near your customers, you not only lower your transportation costs, you also significantly reduce the CO2 emissions of the last mile. It’s a great way to make your e-commerce activities more eco- & mobility-friendly while giving your clients the shopping experience they deserve.

There is always someone present at the Collectique point, which means that your parcel will usually already arrive at the first delivery moment. This means that you can lower your shipping costs and that you will get less questions from customers about their deliveries and returns. Collectique points offer your customers peace of mind, which saves you a lot of time and energy on customer service. They also keep an eye on your products to make sure your customers won’t send you any damaged returns. Nice bonus: Collectique will lower your out-of-stock time and boost customer satisfaction.

You can make an individual selection of our Collectique points based on your own requirements. Do you want to make a selection based on brand image, product category, style or region?

  • Do you only want to work with high-end stores, specific concept stores or local stores?
  • Do you want to add your own retail stores?

That’s all possible. Collectique is a 1-on-1 matching tool and takes all your preferences into account.

Thanks to our individual commission-based reward system, you can build new sustainable partnerships with stores and boutiques for your online sales channels.

How it works?

CLICK

Your customer opts for the Fit & Collect option in checkout and selects a Collectique point for pickup. This can be your own store, or one of your selected partner stores.


SHIP

You ship the order to the selected Collectique point and add a ready to use return label. No need to change your courier, warehousing or fulfilment process.


FIT

Your customer receives a notification when the order arrives at the Collectique point. There, he/she can immediately try on the items in a fitting room and receive personal advice & assistance in-store.


COLLECT

Customers only take home what they want and leave what they don’t. Immediate pickup without fitting is an option too. You can check the status updates of your orders on our Collectique platform.


(RETURN)

All returns are handled by the staff at the Collectique point, to guarantee the best possible shopping experience. Returns will be grouped and shipped back to you as soon as possible.

Follow the status of each order on our Collectique platform.

How to collaborate?

1. Sign up & install the plugin

Sign up here if you like to receive more information. If you decide to offer our Collectique service, we will send you the details for a smooth integration in your webshop’s checkout.

Read more about our plugin


2. Choose your partners & promote Collectique

Collectique will offer you a list with all available Collectique points. You then pick and choose the ones that match your shopping experience needs. Only these points will be added to your store locator in checkout. You can easily add your own retail stores too! Next, you can start promoting Collectique as a new convenient delivery service for your customers.


3. Receive updates about your orders

Follow the status of your orders by following the updates on our platform. This way, you can easily check whether a customer has come in to pick up, fit, return or exchange an order.


4. Only pay out Collectique points for the orders you actually sell

You only owe a commission to the Collectique point when an item has actually been sold. In case of return, you do not have to pay any commission.

Fill in your contact details

We will contact you as soon as possible for more information, a demo or the integration of Collectique in your webshop!